April 2010Hampton by Hilton Liverpool City Centre is now open
 We are delighted to announce the official opening of our newest hotel, the 151-room Hampton by Hilton Liverpool City Centre, located at Kings Dock Mill, Hurst Street, Liverpool L1 8JH.
The Hampton by Hilton Liverpool City Centre is located just minutes from the Echo Arena, BT Convention Centre, Albert Dock and The Beatles' Story. Hotel amenities include air conditioned guestrooms, conference facilities for up to 30 delegates, a licensed bar, evening meals, a fitness room and car parking. The hotel features contemporary styling including a mezzanine level overlooking the comfortable guest lounge.
"Hampton by Hilton combines quality, service, comfort and plenty of value-added extras, making Hampton by Hilton the hotel of choice in the marketplace today," said Gianfranco Boccuzzi, hotel general manager. "Providing clean, comfortable rooms and outstanding guest service is a top priority for our hotel staff and one reason we will be highly competitive in our local market."
The Hampton by Hilton brand has a history of dramatically enhancing the guest experience across all of its hotels. Amenities range from a free and fresh, hot breakfast and high-speed internet access, to the Clean and Fresh Hampton Bed. Plus, every stay is backed by Hampton's 100% Satisfaction Guarantee.
Hampton by Hilton Liverpool City Centre | Kings Dock Mill | 7 Hurst Street | Liverpool | UK | L1 8DA
Tel : +44 (0) 151 702 6200 | Fax: +44 (0) 151 702 6210
Getting into bed with the BNI
Holiday Inn Express Droitwich saw an opportunity in working with their local BNI group to spread the word on our Relaunch and product by using weekly relationship building with the local community. BNI is the world's largest business-networking organisation with approximately 4,900 groups throughout every populated continent of the world. Last year alone, BNI generated over 4.9 million referrals resulting in over £960 million worth of business for its members.
Droitwich attend a weekly breakfast meeting which starts at 6.30am and finishes at 8.30am. During this meeting, 20 local business owners have breakfast together and each business gets a 60 second slot to present their business to the group. After the 60 seconds, the crucial part of the meeting starts with group members passing business referrals between the group. Within the first 6 weeks, Somerston had won business for the Droitwich hotel and Holiday Inn Express Glasgow Riverside. If this can be achieved in 6 weeks, what can be achieved in a year? |
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March 2010Somerston help IHG reach relaunch milestone
Holiday Inn Express Edinburgh Waterfront has become the 2000th hotel globally to relaunch under the new-look Holiday Inn family brand.
Somerston have been working hard to relaunch all 32 hotels as Holiday Inn Express and our efforts have helped IHG with the biggest relaunch in hospitality history. This means that they are two-thirds of the way through the massive project which will ensure that Holiday Inn keeps its place as one of the world's leading brands.
Stars come out for the 7th Somerston Hotels Annual Awards
Hotel teams across the UK are celebrating their achievements after being recognised for their outstanding efforts in 2009 at a glittering awards ceremony, held at Towcester Racecourse. The Somerston Hotels Annual Awards acknowledges teams and individuals who have demonstrated excellence during what was a difficult year for the hotel industry.
The Winners
Sales Hotel of the Year 2009 : Holiday Inn Express Swindon - West M4, Jct 16
Training & Development Hotel of the Year 2009 : Holiday Inn Express Newport
Guest Satisfaction Hotel of the Year 2009 : Holiday Inn Express Inverness
Food & Beverage Hotel of the Year 2009 : Holiday Inn Express Glasgow Airport
Special Recognition Award : Holiday Inn Express London - Luton Airport
Hotel of the Year 2009 : Holiday Inn Express Exeter M5, Jct 29
General Manager of the Year 2009 Runner-Up : Celia Hague, Holiday Inn Express Glasgow City - Riverside and Inverness (maternity cover)
General Manager of the Year 2009 : Pippa Walker, Holiday Inn Express Newport and Swansea West
Employee of the Year 2nd Runner-Up 2009 : Rebecca Holland, Holiday Inn Express Taunton
Employee of the Year Runner-Up 2009 : Ian Conroy, Holiday Inn Express Newcastle City Centre
Employee of the Year 2009 : Francois Mvelle, Holiday Inn Express London - Greenwich
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February 2010York hotel leaves Somerston group
Today (1st February 2010), Somerston Hotels Ltd has concluded the sale of Ramada Encore York. Somerston constructed the hotel and has operated it since its opening in June 2002 and we wish the team every success for the future.The hotel remains open but will no longer trade under the Ramada Encore brand.
If you are a guest with an existing reservation and you have any queries relating to the change, please contact the new hotel company on 0871 984 5443*.
Guests who wish to continue using Somerston hotels whilst in the Yorkshire area can book our Holiday Inn Express Leeds City Centre hotel which is just 25.6 miles from York. This contemporary hotel offers en suite accommodation and all room rates are inclusive of complimentary hot breakfast.
*Calls cost 10 pence per minute from a standard BT landline. Calls from other networks and mobiles may vary.
Kelly Jolliffe speaks about our Corporate Booking Tool
Kelly Jolliffe, Director of Sales for Somerston Hotels, has been talking about the launch of Somerston's exclusive corporate booking tool which was recently launched.
"Our clients love the simplicity of the system. We wanted to create a space on somerstonhotels.co.uk where our contracted clients can easily access hotel information, news and most importantly, book their negotiated rates quickly and easily. Our sales team have been introducing clients to the system in the last few months and we're getting overwhelmingly positive reactions, which is fantastic."
To learn more about the tool or to discuss corporate rates at our hotels, email Kelly at
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or visit our Corporate Sales webpages by clicking here |
January 2010Hot breakfast arrives at Holiday Inn Express
Hot on the heels of the introduction of our newly designed logo and signage is the arrival of hot breakfast at several of our hotels. Due to launch in every UK Holiday Inn Express by the end of March 2010, the improvements to the most important meal of the day include the introduction of hot sausage and scrambled eggs.
The new breakfast is already available at our Holiday Inn Express hotels in Exeter, Glasgow Airport, Milton Keynes, Newport, Swindon and Warwick. Let us know what you think at
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Search for a new career with Somerston
Our people are our most important asset and we work hard to find the best teams to manage our hotels and ensure that our guests have a great experience. To help us find the cream of the crop we've launch a new Careers section on our website where you can view our current vacancies and apply for jobs online. |
December 2009Holiday Inn Express Lincoln celebrates 1st anniversary
It seems like no time at all since Holiday Inn Express Lincoln City Centre welcomed its first guests, but a full 12 months has passed since the hotel opened.
To celebrate the hotel's first birthday Darren Spencer-Phillips, General Manager, invited local guests to join the hotel team for a special celebration including a performance by the cast of the local festive pantomime.
"The hotel has exceeded all of our expectations, even in some of the toughest trading condition in memory and I think that's testimony to the dedication of our team and the quality of our property," commented Darren. "I'm like a proud father today!"
Having firmly cemented their position as a great hotel in the heart of Lincoln, Holiday Inn Express looks set to have a very rosy future and many more anniversaries yet to come.
Somerston looks ahead to an exciting 2010
With 2010 fast approaching the team at Somerston are looking forward to what should be a busy and exciting year for the company.
The year will start with the remaining Express by Holiday Inn hotels moving to the new Holiday Inn Express branding. As well as a new look logo, the rebrand signifies other changes including:
- new outdoor lighting, landscaping and design features
- stylish touches in the lobby
- friendly, efficient check-in service that recognises your needs
- crisp new bed linens and a choice of firm or soft pillows
Perhaps the most anticipated new feature will be the introduction of hot items to our complimentary breakfast buffet. Over the course of the first three months of the year all of our Holiday Inn Express hotels will be adding sausages and scrambled eggs to their breakfast, meaning that the most important meal of the deal is about to get even better!
If all that wasn't enough, Somerston are also gearing up to open the Hampton by Hilton in Liverpool city centre. This brand new hotel is slated to open in spring and will be a fantastic new addition to our group.
The corporate sales team will also be keeping busy, rolling out the new Corporate Booking Tool facility to key clients and making sure that we continue to offer great value to our business guests.
We hope you're looking forward to 2010 as much as we are, and we wish you a very Merry Christmas and a Happy and Successful New Year!
Recruitment drives kicks off for Liverpool city centre hotel
With the construction of Hampton by Hilton Liverpool City Centre progressing well, Gianfranco Boccuzzi (General Manager) is turning his attention to building a team who will deliver first class hospitality to our guests. At this stage, applications are being sought for the position of Deputy General Manager and you can learn more and apply by clicking here. |
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