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Somerston News

October 2012

Three Quality Excellence Awards for Somerston's Holiday Inn Express hotels

We are delighted to announce that Holiday Inn Express Newport, Holiday Inn Express Droitwich (West Midlands) and Holiday Inn Express Swansea have each won a coveted Quality Excellence Award at the IHG Hotel Star Awards.


A Quality Excellence Award recognises hotels which have demonstrated 12-months of consistently high customer service and quality scores in guest satisfaction surveys and are given to only a small number of hotels across Europe. 


The awards themselves will be presented at a ceremony in Dublin in November.

Somerston shortlisted for three major awards at IHG Hotel Star Awards 2012.

Somerston's team will be waited with baited breath for the announcement of three major awards at the IHG Hotel Star Awards this November. We are honoured to have nominees shortlisted in three separate categories.


Fiona Frawley, General Manager at Holiday Inn Express Birmingham Oldbury, is shortlisted in the Holiday Inn Express General Manager of the Year award and will face competiton from nominees from Italy, Germany and the UK.


Holiday Inn Express Lincoln City Centre is one of three hotels shortlisted for the Holiday Inn Express Hotel of the Year. To be shortlisted in this category is a wonderful achievement as our hotel is competing against every European Holiday Inn Express.


Finally, Somerston's Sales Team continue their fantastic run of success and have been shortlisted for the Best Sales Contribution Award. This is in addition to their nomination in the forthcoming National Sales Awards.


We wish all the nominees the best of luck for the ceremony and congratulate them on their achievement.

Making moves in mobile technology

Lesley-Ann Cardow, Group Marketing Manager at Somerston, was recently invited to speak at the Glasgow For Business Week. Lesley-Ann was invited to give a client-side insight into making mobile websites, having recently moved each of our Holiday Inn Express websites onto a new platform which allows the sites to adapt and change what is displayed on different technology.

To learn more about the session, visit our web developer Alienation Digital's blog.



September 2012

Chocolate eggs, Eskimos and more

Kelly Jolliffe, Group Director of Sales at Somerston, was recently interviewed by recruitment website for their '20 questions' feature.


Kelly talks about flogging Creme Eggs for £10 to an unsuspecting sister, how she got her start in the hotel industry, selling ice to Eskimos and why Keith Griffiths, our MD, is the person she most admires in our industry.


Visit '20 questions with Kelly Jolliffe' to learn more about Kelly and get an insight into why she's such an asset to Somerston and has led her team to their second consecutive nomination at the National Sales Awards.



August 2012

Somerston Sales Team shortlisted in National Sales Awards 2012

National_Sales_Awards_2012_finalist_72dpiFor the second consecutive year our Sales Team have been shortlisted for Field Sales Team of the Year at the National Sales Awards.

Finalists for the National Sales Awards were chosen from the hundreds of businesses and individuals that entered,and the next step for our team is to deliver a presentation to a panel of expert judges who will determine category winners which will be revealed at the awards ceremony on the 6th November in London.

All of the sales teams that have been announced as finalists will take part in short filmed interviews, with content from the winners in each category viewed at a special screening where judges will vote for the Sales Team of the Year.

Now in its 16th year, the National Sales Awards, in partnership with Huthwaite International recognise the outstanding collective contribution of the UK’s sales teams and individuals to the economic recovery with a focus on ethical, smart and professional selling.

The team, led by Kelly Jolliffe, will be pitted against teams from bluechip organisations and high profile organisations including Telefonica, LivingSocial and IHG, demonstrating the quality of the field.

Refurbishments unveiled in Swansea, Chingford and Droitwich

We're delighted to unveil the new refurbished Great Room lounges at three of our Holiday Inn Express hotels. Our Droitwich hotel in the West Midlands, our Swansea hotel and our hotel in Chingford have all been given a facelift. 

Here's a sneak peak of the new look at Holiday Inn Express Swansea West.



June 2012


Somerston's own Olympic Torchbearer lights up the streets

We were extraordinarily proud when Paul Jasper of Holiday Inn Express London Luton Airport was selected to carry the Torch ahead of the London 2012 Olympic and Paralympic Games and all the training, excitement and anticipation built up to his special moment on Saturday 23rd June.

At around 6.50am Paul took hold of the Olympic flame to run a double-leg of the Torch Relay through the town of Lytham St. Annes in the North West of England. Cheered on by friends, family and well-wishers, Paul did himself and us proud and enjoyed every second of his once-in-lifetime-opportunity.

The countdown to the Games is on and we're thrilled that Paul was able to experience the Torch Relay.

Name change reflects Dartford hotel's proximity to the Capital

We're pleased today to announce that the hotel formerly known at Holiday Inn Express Dartford Bridge has been formally renamed, and will now be known as Holiday Inn Express London - Dartford.

The change of title relects the hotel's convenience for visiting London. Holiday Inn Express London - Dartford is already being seen as a great value option for guests visiting the Olympic Park for the London 2012 Olympic and Paralympic Games as it can be accessed in as little as 30 minutes by using the nearby Ebbsfleet train station which connects directly to Stratford. Rooms are available over the Games period, with rates from just £89.99 including our free Express Start breakfast buffet with hot and continental selections.

Our Dartford hotel is located just off Junction 1A of the M25 and gives easy access to both London and Kent, the Garden of England. We'll be updating our websites and signage in the coming weeks to reflect the name change.

May 2012

All new TVs at four hotels

Guests at our Holiday Inn Express hotels at East Midlands Airport, Newport, Hemel Hempstead and Cambridge can kick back and relax in their comfortable guestrooms and enjoy an even better stay thanks to the arrival of new 32-inch flatscreen TVs from this week. The installation of the TVs is the latest example of our ongoing efforts to ensure that guests at our hotels have a great stay with every visit.

Come back soon to learn about some exciting refurbishment news!
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